Accessibility Statement for DoggyLand

At DoggyLand, we believe every person and every pup deserves an inclusive, welcoming experience. We are committed to ensuring that our website, services, and facilities are accessible to all customers, including individuals with disabilities.

Our Commitment

DoggyLand strives to maintain compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible. We continually work to improve accessibility across our digital platforms and physical spaces to provide a seamless experience for everyone.

What We’re Doing

To support accessibility, we actively:

• Provide clear navigation and consistent layouts

• Use high-contrast colors that meet accessibility standards

• Add alternative text to images and graphics

• Ensure text is readable, resizable, and screen-reader friendly

• Maintain accessible forms and booking systems

• Continuously test our website for usability barriers

• Train our team on accessibility and inclusive customer service

Physical Accessibility at DoggyLand

Our facilities are designed with accessibility in mind:

• Clear signage and easy-navigate layouts

• Staff assistance available upon request

• Accessible pick-up and drop-off processes for daycare and boarding

If you require specific accommodations or assistance during your visit, our team is always happy to help.

Ongoing Improvements

We are always working to enhance the accessibility of our website and services. If you experience difficulty accessing any part of our site or facility, please let us know so we can improve.

Feedback & Support

We welcome your feedback.
If you encounter an accessibility barrier or have suggestions, please contact us:

📧 staff@doggyland.ca
📞 (250) 254-9555
📍 DoggyLand – Cranbrook, BC

We will respond promptly and work to resolve any concerns.